1StopComputerShop

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Conditions of Use

1StopComputerShop.com sells computer and networking products. We do not in any way warrant or provide support for any of the items we sell. All items are covered by a manufacturers warranty. All support requests must therefore be directed to the manufacturer.

Returns: Without exception, activation/upgrade codes (i.e. all non-hardware items) may not be returned. We accept returns on hardware items within 15 days of your delivery date determined strictly through the carriers website tracking information (shipping costs will NOT be refunded). Sealed, unopened, and unregistered hardware returns will be subject to a 5% restocking fee to cover original packaging, processing, and handling costs. If a returned item has been used, opened, or registered, the return will be subject to a non-negotiable 20% restocking fee, and must include all original items, packaging, and accessories. Items may only be returned with a valid RMA number. All other returns will not be accepted. If an item is returned without an RMA number, the item will be sent back to the customer at the customers expense. If your product is defective, you must contact the manufacturer directly for a replacement. DO NOT refuse a package without prior consent from our returns department. Unauthorized refused packages will be subject to the 20% restocking fee and any additional shipping charges which 1StopComputerShop incurs as a result of the refusal. If you need to make a return, and to obtain an RMA number, please send an e-mail to returns@1stopcomputershop.com. Be sure to include your order number and the name(s) of the item(s) you wish to return.

Product Availability:Item availability is noted on the items product information page. Orders placed on the weekend are processed the following business day. Processing time starts from the processing day and not the date of purchase. Most codes are e-mailed to customers within 48 hours of payment being received. However, certain codes may go out of stock occasionally and require an extra 1-2 business days before being sent to the customer. Please note that if your order contains codes that will be delayed, you will be notified by e-mail.